The Appointment Request Forms provide a means for clients to request
an appointment via e-mail. The client fills out their name, address, e-mail, phone
number, reason for appointment, and desired date and time for an appointment in
an on-line form. The client presses the Send Appointment Request button, and the
form is checked for the validity and required fields. After the form is verified
to be correct, it is sent to an e-mail address that only your grooming salon has
access to. You schedule the appointment and send a confirmation e-mail to the client
indicating the appointment date and time.
Return Form
The Return Form is optional. For example, if a new client is scheduling an appointment,
they can check the new client checkbox. A Microsoft Word and PDF form will be attached
to an e-mail and sent to them automatically. They can fill it out regarding their
pet's behavior and either send it back as an attachment in an e-mail or bring it
in with them on their first visit to the groomer.
The New Clients page provides a means for clients to download a
form that they would normally fill out in your salon. New clients can fill out the
form at home rather than at your salon. These forms are described in the Appointment
Request Forms tab under Returen Forms. The New Clients page is beneficial for new
clients that phone in a request rather than using your website to make a request.
You can refer them to your website to download and fill out the forms out at home
in order to save time.
The Questions and Quotes Form provides a means for clients to ask
a general question or request a quote for service. The client fills out their name,
phone number, e-mail, and question. Once the client presses the Send Question Request
button, the form is checked for the required fields. After the form is verified
to be correct, it is sent to an e-mail address that only your salon has access to.
You answer the question or quote and send an answer via e-mail to the client.